What Should I Know About WestJet Flight Cancellations?

June 7, 2025

Travel plans can sometimes change unexpectedly, and if youhave booked a flight with WestJet, their WestJet Airlines cancellation policy is important to navigate your options. Theability to obtain refund or travel credit, and any related fee, roughly dependson the type of rent you purchased and how far you can cancel.

Can I cancel my WestJet Airlines flight for free?

Yes, there are specific circumstances where you can cancelyour WestJet flight without fee:

1.     24-hour rule: WestJet offers a 24-hourgrace period from the time of your original booking. If you cancel your flightwithin this window, you are usually eligible for full corresponding to theoriginal form of your original payment. This applies to all rent types,provided that your flight is not determined to depart within 24 hours of thebooking (i.e., the same day flights). This "cooling-off" period is avaluable consumer protection, allowing you to improve immediate improvementwithout financial punishment or rethink your plans. This is an important aspectof the WestJet Airlines cancellation policy.

2.     Flexible rent (EconoPhlex, PremiumFlex,BusinessFlex): If you have been particularly chosen for the"flex" rent, these tickets offer significant flexibility. You canusually cancel your flight without any canceled fee.

·        For EconoFlex rent, the fund will be returned toyou as a travel credit.

·        For PremiumFlex and BusinessFlex rent, moneywill be returned to the original form of your original payment. These fares aredesigned for travelers who estimate possible changes or cancellation.

3.     Airline-Armoric Cancel: If the WestJetAirlines cancels your flight due to operating reasons, technical issues, orother factors within its control, you are entitled to full refunds or a freerebooking on an alternative flight. Depending on the cause of cancellation andnotice period, you can also be eligible for additional compensation underCanadian Passenger Rights Regulations (Air Passenger Protection Regulations -Appr).

What are the fees for canceling a WestJet Airlines flightafter 24 hours?

Beyond the initial 24-hour window, WestJet Airlinescancellation policy becomes more restrictive, and fees or limitations willapply based on the rent class you purchased:

·        Ultrabasic fares: These are the mostrestrictive and usually non-worthy of WestJet. If you cancel an ultraaBasicfare after more than 24 hours of booking, you will not get the original refundof payment, nor will the fund be returned as a travel credit.

·        Econo Fares (within North America, Mexico,Caribbean, Central America): After 24 hours, these fares are not returnedto the original form of payment. Instead, a cancellation fee (e.g., $ 100- $118 CAD/USD per capita per capita per capita component) is charged, theremaining amount will be returned as travel credit. The fee may vary on thebasis that you can cancel within 60 days or within 60 days of departure.

·        Econo Fares (outside North America, e.g.,Europe, Asia): Similar to the above, this is not returned to the originalpayment method after 24 hours. The remaining amount (after a high cancellationfee, such as $ 150- $ 177 CAD/USD) will be released as a travel credit.

·        Premium rent (all destination): Thecancellation fee applies (eg, $ 100- $ 118 CAD/USD for NorthAmerica/Caribbean/Mexico, and $ 300-$ 354 CAD/USD for Europe/Asia) and theremaining amount is returned as a travel credit.

·        Professional fare (all destination): Thecancellation fee applies (eg $ 100- $ 118 CAD/USD for NorthAmerica/Caribbean/Mexico, and $ 600-$ 708 CAD/USD for Europe/Asia) and theremaining amount is returned as a travel credit.

Travel credits released from cancellation are usually validfor 24 months from the date of the issue and can be used for future WestJet flights.

Related Blog: What is the Breeze Airways Cancellation policy?

How do I cancel my WestJet Airlines flight?

You can cancel your WestJet Flight online through the"Manage Trips" section on the WestJet website or mobile app. You willneed your booking reference and last name. If your booking was done through atravel agent, corporate travel arranger, or any other airline, then you shouldusually contact them directly to process the cancellation, as they manage thebooking. If you face online difficulties or have complex conditions, it isadvisable to contact the WestJet customer service on the phone. It is importantto cancel your flight ahead of your scheduled departure time, as failure to doso ("no-show") may be due to the value of your ticket, especially fornon-worthy fare.